Life Line Ambulance

Facts+News

In August, 2011, Life Line Ambulance Service, Inc. was awarded accreditation from the Commission on Accreditation of Ambulance Services (CAAS) for its compliance with national standards of excellence. Life Line Ambulance is only one of 159 other ambulance services in the country to successfully complete this voluntary review process by national experts in emergency medical services (EMS). With this achievement, Life Line Ambulance becomes the second ambulance service to receive accreditation in the state of Arizona.

The Commission is a non-profit organization established to encourage and promote quality patient care in America’s emergency medical transportation system for public, private, and non-profit agencies. The primary focus of the Commission’s standards is high-quality patient care. This is accomplished by establishing national standards which not only address the delivery of patient care, but also the ambulance service’s total operation and its relationships with other agencies, the general public, and the medical community. The Commission’s over 100 standards often exceed state and local licensing requirements.
 
CEO Cheryl Smith said accreditation “represents our firm commitment to our patients and the communities we serve. We continuously strive to do our best and we viewed accreditation as another step toward excellence. Our staff has worked towards this extensive accreditation process over the past 18 months. We had no requirements to do so, other than to prove we are one of the top agencies in the nation out of the thousands of public, private and non-profit agencies.”
 
“Our staff has been key to our successful completion of the process. I think it gives the feeling of prestige and pride to work in an accredited ambulance service,” said Chief Operations Officer Glenn Kasprzyk. “Everyone here played a valuable role in our ability to meet the Commission’s high standards. We have achieved accreditation but I believe it can only be a stimulus for continued improvement.”
 
Life Line Ambulance is the largest ground ambulance service in northern Arizona. Established in 1956, the company services more than 9,000 square miles in Yavapai County, Coconino County and the northwest corner of Maricopa County. This area covers both populated and rural areas. Life Line currently has 11 strategically placed stations and employs a staff of over 200, including paramedics, emergency medical technicians and registered nurses, along with a support staff of professional dispatch, customer service, human resource, accounting, compliance, IT, asset & supply, facilities and fleet maintenance personnel. 
 
To learn more about CAAS, visit their website at www.caas.org.