Careers FAQs

Q:  What shifts are available for Field Personnel?

A:  Life Line employs numerous different schedules in our service area, all designed to provide attractive options for our employees while never compromising safety. Due to the volume of emergent and non-emergent responses that Life Line cares for throughout the course of the day, the most common schedule is the 12 hour shift schedule. However, Life Line also utilizes 24 hour shift schedules in some of our more rural response areas.

Q:  Does Life Line run all ALS Ambulances?

A:  Life Line staffs all of our communities with ALS ambulances, meaning that each ambulance has a paramedic and an EMT on board. Additionally we have a backup BLS unit which is staffed based upon demand.

Q:  Does Life Line have dedicated interfacility ambulances?

A:  Yes, Life Line does have BLS ambulances that are dedicated to Interfacility transfers. All other units are responding to emergent and non-emergent calls.

Q:  What ambulances and equipment does Life Line utilize?

A:  Life Line takes pride in providing our community with top of the line ambulances and equipment.  Life Line invests in state-of-the art equipment and proper equipment training to give the communities we serve the best care available.

Q:  Do I need to relocate to work for Life Line Ambulance?

A:  Life Line encourages its employees to live in the communities we serve and has a 30 minute report time requirement for a general recall.

Q:  What kind of benefits does Life Line Ambulance offer to employees?

A:  Benefits for Life Line employees are listed here.

Q:  Are there opportunities for advancement at Life Line?

A: Yes.  Life Line believes in mentoring and training its employees for the advancement of their careers and the company.  Life Line also tries to promote from within the organization to fill positions where possible. 

Q:  What is the best way to apply with Life Line?

A:  Life Line has automated the application process online through our website.  If you are interested in working for Life Line, please apply through our website or directly to our Career Portal at www.lifelineaz.jobs or contact our HR Department at (928) 445-3814.  If you would like to apply but do not have email or internet access, please contact our Human Resource department for assistance. If you need assistance in the application or hiring process to accomodate a disability, you may request an accomodation at any time. Please contact the HR department.

Q:  How do I know what is happening with my application?

A: The Human Resource department at Life Line reviews applications on a daily basis.  Appropriate information will be sent to the candidate via email, including pre-assessment and other pre-hire documents.  Invitations to test and interview are made by the Human Resource staff, primarily by telephone, with the candidate.  Any time a candidate has a question, they are welcome to call our Human Resource department at (928) 445-3814 or email HR@lifelineaz.com.  If you would like to apply but do not have email or internet access, please contact our Human Resource department for assistance.

Q:  What is the difference between an EMT and a Paramedic?

A:  An Emergency Medical Technician (EMT) is a medical professional specializing in Basic Life Support.  A Paramedic is a medical professional who has received additional training and specializes in Advanced Life Support.  All primary Life Line Ambulances are staffed with a Paramedic.

Q:    What credentials are Life Line Paramedics required to hold?

A:   Every Life Line Ambulance Paramedic is required to maintain the following certifications:

• Paramedic certification from AzDHS
• Healthcare provider CPR from the American Heart Association
• Advanced Cardiac Life Support (ACLS) certification from AHA
• Pediatric Advanced Life Support (PALS)
• International Trauma Life Support (ITLS) or Prehospital Trauma Life Support (PHTLS)